Archives For Industry Stats

Over One in Three Business Travellers Miss Out on Benefits of Mobile Apps

kpatterson —  September 25, 2012 — Leave a comment

A YouGov study of over 1,000 UK business travellers – commissioned by travel and expense company Concur – has revealed that although the vast majority (83 per cent) currently making use of mobile apps on the road agree it improves the experience, nearly 2 in 5 people (39 per cent) that travel regularly for work are not using them, including 11% who don’t have a smart device.

The most popular tools used by UK business travellers who do use mobile apps on the road are maps like Google or Bing (with 90 per cent using them always, often or occasionally) and social networking sites like Facebook and Twitter (with 60 per cent using them always, often or occasionally). Map apps help business travellers quickly find hotels or meeting venues, while social networks allow them to stay abreast of the day’s news or keep in touch with friends and family back home.

However, there are other apps that can make a business trip quicker, easier and more relaxed that travellers are currently missing out on using. Surprisingly for example, whilst just under one in five (18 per cent) business travellers surveyed agreed ‘the stacks of expense reports to be completed on return’ was a major business travel pain point, over three quarters (76 per cent) of app-using business travellers have never downloaded or used one to help manage their expenses quickly and efficiently whilst on the road.

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T&E Expense Management: A Solution Selection Guide, Published Research

kpatterson —  September 13, 2012 — Leave a comment

Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), today announced the publication of new research reports from its Financial Management research practices.

Business expenses related to travel and entertainment (T&E) encompass 8% to 12% of the average organization’s total budget, forcing executives to implement next-generation strategies and solutions for driving down operational costs and improving visibility in both processes and spending. Automation and T&E expense management tools have proven to drive tremendous value from a complex spend category that grows more strategic in nature each year. However, for the average organization, shifting from a manual program to technology-fused processes may result in unwanted corporate headaches as solution selection project managers survey the vendor landscape for an ideal enabler.

The T&E Expense Management Solution Selection Guide is a handbook for organizations that are embarking on the solution selection journey to replace traditionally-manual capabilities or move to an updated technology platform. This report will help guide those executives tasked with leading a solution selection program on the necessary components for building an effective team and understanding the technological landscape of travel and expense management solutions.

To obtain a complimentary copy of this report, made available in part by Certify, Concur, and expensewatch.com, visit: 
http://www.aberdeen.com/link/sponsor.asp?spid=30410182&cid=7964&camp=2.

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Concur’s Annual Spend Trend Report Shows Business Travel Statistics

kpatterson —  August 22, 2012 — Leave a comment

According to Fox Business, Concur, business travel and expense management company, recently released their annual Spend Trend report using 2011 expense data from 15 million business travelers worldwide.

In 2011, Concur’s vast business user base racked up $50 billion in travel spend, with 500 million expense line items. Airfare and hotels made up the majority of overall spend, with dining coming in third. U.S. companies’ airfare spending increased 6.6% year over year, and hotel spending was up a little over 4%.

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Telecom Expense Management: History and Trends 2012

kpatterson —  August 20, 2012 — Leave a comment

Last week, Valicom Corp, a TEM firm, published a white paper that outlines Telecom Expense Management’s history, current state and future trends. TEM in 2012: History and Trends is a brief solid overview of the telecom expense management industry and is recommended to anyone who wants to learn more about telecommunications management and how it is evolving as the telecom landscape shifts and matures.

Following is an excerpt from the section of the white paper, “Where We’re Going – The TEM of Tomorrow”

Another future fact no one can avoid is the continued dominance of wireless. This will accelerate even more if we actually see the oft-heralded “Death of the PC” as firms move to a more tablet-based operation. And the “bring your own device” situation will expand, as more users find they have both personal and business assets to manage.

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E-Invoicing Market Expected to Grow by 20% Annually

kpatterson —  August 8, 2012 — Leave a comment

Syncada® announced enhanced capabilities with the launch of a robust e-invoicing tool in Europe. Designed to allow companies to further automate invoice processing, this offering can improve efficiency by eliminating manual paper processes.

Many analysts predict electronic processing and payment solutions, such as Syncada, will render paper-based invoice processing and management obsolete. Electronic and automated invoice processes can result in savings of 60-80% compared to traditional paper-based processing and is expected to grow at a rate of 20% annually, according to a recent study by Billentis titled “E-Invoicing/E-Billing: Opportunities in a challenging market environment.” As a pioneer in electronic invoice processing, the Syncada platform has processed more than half a billion transactions electronically since its inception.

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