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Executive Interview Series Recap on Expense Management Vendors

By on January 21, 2010 in Expense, Interviews with 0 Comments

We have successfully concluded our Executive Interview Series on expense management solutions. I would like to again thank all of those who participated and to the amazing responses from our subscribers and readers. If you have not already done so, please feel free to contact me via email to discuss your organization’s current T&E needs and I will provide an appropriate recommendation(s) and contact information.

As a recap, the firms that participated in our series were:
Concur, CyberShift, Exspend, IBM, Databasics, Expensify, ExpenseAnywhere, Ariba, Infor, Certify, InterplX, Xpenser, and ExpenseBay

Originally, I had planned to research and interview only 6-7 companies that I perceived as being market leaders. However, I was overwhelmed with the number of additional companies that contacted ExpenseMatters to participate in the interview series. Unfortunately, we were unable to accommodate all of the requests and after researching each of these request, we only allowed a small percentage to participate.

There are a couple of other companies that were invited but either declined the interview or failed to respond. We do however want to recognize that even though we did not conduct an interview with ExpenseWire, ExpensAble and ExpenseWatch; they are considered by many to be in the top 5-10 vendors within the expense management space.  ExpensAble is clearly one of the market leaders, arguably the 2nd or 3rd leading player in the space.  In addition as a former executive at ExpenseWire, I can attest first hand to their robust feature-set coupled with one of the best user interfaces in the industry.

Here are some “honorable mentions” based on our initial review:

Best Fortune 500 or BTN 100 solution:
Concur
IBM
Infor
Ariba
CyberShift

Most Cost Efficient Solution (based on limited information researched):

Certify
Databasics
ExpenseWire
Expensify

Best Suite of Integrated Products (if you require additional products from same vendor):
Ariba (Spend Management, Sourcing, Procurement, etc)
Infor (ERP, CRM, Financials, Supply Chain, etc)
IBM (ERP, Financials, Travel, etc)
Concur (Travel, Business Services)
CyberShift (Workflow, Travel)

Most Robust Features & Functionality (based on limited information researched):
Concur
ExpenseAnywhere
CyberShift
Databasics
Infor

Most Innovative Solution (based on limited information researched):
InterplX
ExpenseBay
Expensify
Xpenser
Certify

Best Overall Expense Management Solutions:
Concur
Infor
ExpenseAnywhere
Databasics
Certify

Keep in mind, the above opinions take only a vendor’s expense management solution into consideration, as many vendors have begun to blur the lines between expense and travel, workflow, procurement, invoicing & other functions.  Obviously, the above assessment is based on limited access and research to each of the above vendors.

We plan to do a detailed vendor review later in the year which will include a feature comparison, pricing & deployment strategies, corporate information, etc.  Thanks for all of your referrals, comments and suggestions.  Make sure to bookmark ExpenseMatters.com and come back weekly for new updates!

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